Returns

30-DAY RETURNS

We offer a 30-day return or exchange policy from the day you receive your order.

We're happy to refund any frames/sunglasses you are not 100% happy with providing we receive them unused, as new, along with a completed returns form within this 30 day period.

You will be credited via your original method of payment and notified via email when this process is complete.

The following items are exempt from being returned:

  • Prescription lenses
  • Outbound shipping costs

Items must be returned to the UK address provided on the returns form, via a tracked shipping method.

We suggest that you use the Prepaid International Satchel service from AusPost - the approximate cost is $30 AUD.