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We offer a 14-day return or exchange policy from the day you receive your order.
We're happy to refund any frames/sunglasses you are not 100% happy with providing we receive them unused, as new, along with a completed returns form within this 14 day period.
You will be credited via your original method of payment and notified via email when this process is complete.
The following items are exempt from being returned:
Items must be returned to the UK address provided on the returns form, via a tracked shipping method.
We suggest that you use the Prepaid International Satchel service from AusPost - the approximate cost is $30 AUD.
Inspired by a vintage find in the bottom of a drawer, Frame Chain modernized this look by changing the size and randomness of the pearls.
We are an authorised retailer of Frame Chain Eyewear.
We only sell authentic Frame Chain products.
If you would like written proof of our status as an authorised retailer of Frame Chain eyewear, then please contact us.